PRIVACY POLICY

Effective Date: April 5, 2023

Timeless Frames values the privacy of our clients and website visitors. This Privacy Policy explains the way we collect, utilize, share, and protect your personal information when you visit or interact with our website.


Information We Collect

Timeless Frames collects the following types of information:

  • Contact Information: Name, email address, phone number, physical address.

  • Booking Information: Session details, preferences, dates, locations.

  • Payment Information: Billing information as required to process payments (this may be handled securely through a third-party payment processor).

  • Usage Data: IP addresses, website interactions, browsing history within our website, device type.

  • Images: Photographs captured during a booked photography session.


How We Use Your Information

Timeless Frames uses your information for the following purposes:

  • Providing Services: To contact you, schedule sessions, communicate details, process payments, and deliver your images.

  • Improving Our Website: To understand how users interact with our site and make improvements to the user experience.

  • Marketing and Promotions: To send you occasional information about upcoming promotions, new services, or other updates if you have opted-in to receive those communications.

  • Legal Compliance: As needed to comply with applicable laws and regulations, or cooperate with legal requests.


How We Share Your Information

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who support aspects of our business (e.g., website hosting, payment processing, printing services).

  • Legal Obligations: If disclosure is required by law, to protect our rights, or in situations of suspected fraud or other illegal activity.

  • Business Transfer: In the event of a merger, acquisition, or sale of all or part of our business.

  • With Your Consent: In other situations where we have your explicit permission to do so.


Your Rights

You have the following rights regarding the personal data we hold about you:

  • Right to Know: Request details about the information we collect about you.

  • Right to Access: Obtain a copy of the personal data we hold about you.

  • Right to Rectification: Update or correct inaccurate information.

  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data in certain circumstances.

  • Right to Restrict Processing: Limit how we use your data in certain situations.

  • Right to Object: Object to certain uses of your data.

  • Right to Opt-out of Marketing: Choose to stop receiving marketing communications.


How to Exercise Your Rights

Please contact us with any data privacy requests at mashkaklykova@gmail.com. We will respond within a reasonable timeframe.


Security

Safeguarding your personal data is important to us. Timeless Frames implements reasonable technical and organizational measures to protect your information from loss, unauthorized access, misuse, and alteration.


Children’s Privacy

Timeless Frames does not knowingly collect personal information from children under the age of 13. Our website is not intended for children, and we ask that they not submit personal data.


Changes to Our Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with an updated Effective Date noted at the top.


Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us: mashkaklykova@gmail.com